About the Role
A Business Systems Analyst acts as a bridge between business needs and IT solutions, analyzing systems and processes to recommend improvements. This position assists with bridging the gap between analytics, operations, operations intelligence, and technology - executing business decisions and ensuring that the organization’s intelligence tools and logic models effectively enhance performance outcomes.
The ideal candidate will combine analytical and technical expertise, business acumen, and process understanding to support strategic initiatives. Working closely with operations and cross-functional teams, the Business System Analyst helps ensure that CCMR3’s operations remain agile, data-driven, and future-focused.
What You'll Do
- Requirement gathering: Work with management and end-users to understand business challenges and system needs.
- Process analysis: Analyze current business processes to identify areas for improvement and efficiency gains.
- Workflow execution: Build, maintain, and monitor system workflows.
- Solution Design: Design new or updated systems and applications to meet specific business needs.
- Technical specifications: Translate business requirements into detailed technical specifications for the development team.
- Data Analysis: Sometimes analyze data to help with decision-making and to identify problems or opportunities.
- Monitoring and Support: Monitor the performance and efficiency of business systems and provide support.
- Documentation: Create and maintain clear and concise documentation, such as user manuals, process flows, and requirements documents.
- Testing: Assist with testing software programs to ensure they function as required and align with business objectives.
- Communication: Serve as a liaison between business users and support departments to ensure alignment throughout the project lifecycle.
What You'll Need
- Bachelor’s degree in business administration, IT, or a related field is preferred.
- Proficiency in SQL preferred.
- Strong analytical skills.
- Ability to work with various stakeholders, from management to end-users.
- Ability to work in the U.S. without employer-provided immigration sponsorship.
- Willingness to travel (approximately 5% annually after initial onboarding).