The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
🎯 Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact. To do so, you’ll lead the business, adoption, and governance workstream across high-value enterprise deployments:
Drive customer outcomes during deployments
- Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
- Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain.
- Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones.
Build the automation operating model
- Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably.
- Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.
- Leave customers more capable and confident by making automation part of how their organization works.
Identify, prioritize, and prove automation opportunities
- Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments.
- Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic.
- Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities.
Navigate organizations and scale what works
- Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions.
- Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team.
- Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions.
Requirements
- Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
- On-site customer experience: You know what it takes to drive adoption with enterprise customers in complex, high-stakes environments.
- Business process mapping: You can walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities.
- Operating model thinking: You can help customers define the governance, ownership, and ways of working needed to scale automation sustainably.
- ROI and prioritization: You can build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes.
- Technical fluency: You understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs.
- Organizational navigation: You know how to build trust across levels, manage competing priorities, and identify who can actually make decisions.
- Storytelling: You can make complex technical concepts clear, compelling, and easy for senior stakeholders to champion internally.
- Travel readiness: You are willing to travel for on-site engagements roughly 30–50% of the time across Europe.
- English fluency: You communicate clearly and confidently in English with technical, operational, and executive audiences.