Role Overview
The General Manager will serve as the CEO’s right hand, splitting time approximately 50/50 between revenue and growth activities (sales, marketing, customer acquisition) and day-to-day operations. This is a hands-on leadership role in a small, fast-moving company — not a strategic oversight position. The ideal candidate is someone who has built and grown a small B2C SaaS business, is comfortable wearing multiple hats, and thrives in environments where they personally drive outcomes rather than delegate through layers of management.
Key Responsibilities
Revenue, Marketing & Growth (~50%)
- Own and execute customer acquisition and revenue growth strategy for the B2C platform
- Lead marketing initiatives — paid, organic, content, and partnership-driven growth channels
- Manage subscription funnels including conversion optimization, churn reduction, and ARPU improvement
- Identify and develop B2B opportunities as a secondary revenue stream
- Track and report on key SaaS metrics: MRR, CAC, LTV, churn, conversion rates
Operations & Team Leadership (~50%)
- Oversee daily operations across a distributed team of 18, primarily engineers and developers
- Communicate directly with technical staff — participate in standups, review product roadmaps, and align engineering priorities with business goals
- Manage and prioritize product development efforts alongside the technical team
- Support hiring and team scaling as the company grows
- Implement and maintain operational processes appropriate for a small, agile company
- Report directly to the CEO with regular updates on performance, challenges, and opportunities
Ideal Candidate Profile
Must-Have Experience
- General Manager, Head of Growth, COO, or equivalent leadership role at a small B2C SaaS company (ideally sub-50 employees)
- Direct experience driving customer acquisition and revenue growth in a consumer SaaS or subscription-based product
- Hands-on operational leadership — this person does the work, not just manages it
- Comfortable working directly with engineers and developers; experience overseeing product development
- Startup or small company mentality — proven ability to be nimble, resourceful, and multi-functional
- Remote team management experience across multiple time zones
Preferred Background
- Experience in cloud storage, hosting, VPN, file management, or similar infrastructure-adjacent B2C SaaS
- Familiarity with subscription metrics and SaaS unit economics (MRR, CAC, LTV, churn)
- Marketing-savvy — experience owning or heavily influencing growth and acquisition channels
- Background working in or alongside Eastern European markets
- Technical fluency sufficient to engage meaningfully with engineers, even if not a developer themselves
Not a Fit
- Enterprise-only backgrounds with no small company or startup experience
- Candidates whose primary experience is B2B enterprise sales at large corporations
- Leaders who primarily delegate rather than execute — this role requires hands-on contribution daily
- Candidates expecting large corporate infrastructure, support teams, or legacy processes
What RapidSeedbox Values
- Entrepreneurial spirit — ownership mentality, bias toward action
- Data-driven decision making — comfort with metrics, dashboards, and KPIs
- Results orientation — measured by growth outcomes, not activity volume
- Adaptability — willingness to shift priorities as the business requires
- Technical curiosity — genuine interest in the product and how it works
Additional Information
- Performance bonus: structure to be defined based on KPIs (revenue growth, operational targets)
- 100% remote position
- Reports directly to the CEO
- Immediate start preferred