What you’ll do:
Global strategy and operating model
- Define and implement a global food and hospitality strategy aligned with JetBrains’ culture and employee needs, with full ownership of the global operating model.
- Assess and develop existing local food service structures, approaches, and schemes, integrating them into a cohesive global model.
- Establish tiered service models based on office size and function (e.g. hub, regional, satellite).
- Build and maintain a global playbook for launching and scaling food services across locations.
- Balance global consistency with local market adaptation.
Workplace hospitality experience
- Design food spaces as social and collaboration hubs, not just cafeterias.
- Integrate coffee and tea culture, grab-and-go solutions, and informal meeting spaces.
- Partner with global workplace and architecture teams on layout, flow, and capacity optimization.
- Own and support the end-to-end planning and development of food services in new offices, expansions, and renovations.
Vendor ecosystem and partnerships
- Manage a global vendor ecosystem.
- Define global selection frameworks focused on culinary quality, cost efficiency, sustainability, and scalability.
- Lead major tenders in collaboration with the Procurement and Legal teams.
- Establish and manage long-term strategic partnerships with key vendors.
Operations and performance management
- Oversee global food service performance across all locations.
- Define and implement standardized operating metrics, reporting, and performance tracking.
- Ensure compliance with food safety, hygiene, and local regulatory requirements.
- Support local teams while enforcing global standards and accountability.
Culinary strategy and innovation
- Define global menu frameworks emphasizing balanced nutrition, cultural diversity, and quality.
- Introduce modern food concepts such as plant-forward options, flexible pricing models, and digital ordering systems.
- Drive continuous innovation together with local teams and suppliers.
Health, well-being, and sustainability
- Position food as a key component of employee health and well-being.
- Define and track measurable targets for healthy eating, food waste reduction, and sustainable sourcing.
- Partner with ESG teams to align with company-wide sustainability commitments.
Financial ownership
- Manage the global food budget and take full responsibility for P&L.
- Define and control cost per employee, subsidy levels, and vendor pricing structures.
- Continuously optimize the balance between quality, cost, and employee satisfaction.
Data and analytics
- Build and own a data-driven approach to food services.
- Track consumption patterns, satisfaction, and waste metrics.
- Use insights to optimize menus, pricing, and vendor performance.
Cross-team collaboration and stakeholder engagement
- Partner with the Global Workplace, HR, Finance, ESG, Facilities, and Office Management teams.
- Integrate food services into broader employee experience and benefits programs.
- Build strong relationships with internal stakeholders and external partners.
Employer brand and culture
- Position food as an integral part of the JetBrains employee experience.
- Support office tours, hiring events, and internal initiatives through high-quality food programs.
We’d be glad to have you on our team if you:
- Have extensive experience in multi-location food services, hospitality, or workplace experience leadership.
- Have experience managing international operations at scale.
- Demonstrate a strong ownership mindset with proven P&L responsibility.
- Have a deep understanding of food operations, workplace experience, and vendor ecosystems.
- Are comfortable operating both strategically (global design) and operationally (execution).
- Have strong knowledge of food safety regulations, quality standards, and compliance requirements.
- Possess excellent stakeholder management and communication skills.
- Care deeply about culinary quality, sustainability, and innovation.
- Are fluent in English.
- Are willing to travel internationally when required.
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Flexible work location. Enjoy the freedom to work from home or from the office.
- Remote work. Spend up to 30 days per year working remotely from abroad.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
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