About this team and role:
We’re now seeking a Senior Solutions Engineer (DACH) to support the growth of Firefox Enterprise across Germany, Austria, and Switzerland. This is a highly customer-facing technical role focused on helping enterprises evaluate, validate, and deploy Firefox Enterprise in secure, complex, and regulated environments.
The ideal candidate brings deep technical credibility, strong enterprise architecture experience, and a passion for helping customers solve real-world security, deployment, and interoperability challenges.
What you’ll do:
- Partner with Sales to support strategic enterprise opportunities across DACH.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship to the customer’s technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
- Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
- Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
- Support and enable partners involved in deployment, integration, and customer success.
- Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.
What you’ll bring:
- Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
- Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators.
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
- Hands-on knowledge of:
- Windows enterprise deployment
- GPO / MDM / policy management
- certificates / PKI / TLS / proxies
- SSO / MFA / IdP integrations
- SIEM / DLP / CASB ecosystems
- Kubernetes / Helm for customer-operated environments
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
- Ability to translate complex regulatory requirements into technical configurations and sales evidence.
- Ability to communicate clearly with both technical teams and senior customer stakeholders.
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
- Strong written and verbal communication skills in English.
- Native-level fluency in German
What you’ll get:
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)