What you will do
- Act as a product designer within a cross-functional full-stack product team, contributing to team-level outcomes and shared KPIs
- Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts, validation, and delivery
- Translate complex business processes into scalable UX solutions for a Web SaaS CRM platform
- Design interfaces for multi-step workflows, admin panels, configuration flows, tables, roles, permissions, and operational scenarios
- Think beyond a single use case or client request and design solutions that can work across different companies, industries, and business models
- Build abstractions from specific business cases and turn them into reusable, flexible product patterns
- Challenge requirements and product assumptions by asking “what if” questions
- Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs, business logic, constraints, and friction points
- Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback
- Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, frontend limitations, and system dependencies
- Prepare clear design documentation that helps engineers understand not only how the interface should look, but why it should work this way
- Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design system
- Use product analytics and qualitative feedback to evaluate the impact of design decisions
- Provide design QA during implementation to ensure that delivery matches both visual quality and product intent
- Optionally use AI-based tools, prototyping tools, low-code/no-code, or vibe-coding approaches to explore ideas
Qualifications and experience needed
- 4+ years of product design experience (UX/Product Designer), preferably in SaaS, B2B, CRM, or complex operational products
- Strong discovery maturity with the ability to work with ambiguous problems and shape product direction
- Systems thinking: ability to see a product as a system of roles, workflows, and business rules
- Strong experience designing admin panels, dashboards, tables, and workflow-heavy products
- Solid understanding of frontend development logic, responsive layouts, and modern web interface components
- Ability to discuss trade-offs, implementation complexity, and product feasibility with engineers
- Experience with qualitative and quantitative research methods including usability testing and feedback synthesis
- Strong proficiency in Figma and prototyping tools
What we offer
- Flexible work environment (office or remote)
- Remote onboarding
- Performance bonuses (annual or quarterly)
- Learning opportunities through internal and partner programs
- Health and life insurance
- Wellbeing program and corporate psychologist
- Reimbursement for mobile communication expenses