Key Responsibilities
- End-to-End Delivery Ownership: Own delivery outcomes across all product domains within the program. Drive execution velocity, maintain delivery cadence, enforce production readiness standards, and hold the team accountable to shipping production-ready work consistently. Delivery predictability is a primary KPI.
- Cross-Domain Dependency Resolution: Identify, track, and actively resolve cross-domain dependencies before they become blockers. Maintain a live dependency register. Coordinate directly with Product Engineers, Engineering, and DevOps to clear integration blockers, resolve interface conflicts, and keep all workstreams moving in parallel.
- Release Governance & Deployment Health: Define and govern release readiness criteria across all domains. Own deployment quality standards, release stability thresholds, rollback protocols, and post-deploy validation requirements. Monitor deployment health after every production release and ensure issues are resolved within defined SLAs.
- Production Readiness & Quality Governance: Ensure every product domain operates at production readiness at all times. Govern the Definition of Done across the program and enforce the 8-gate quality checklist for every delivery.
- Operational Cadence & Delivery Rhythm: Own the program's operational cadence, including weekly delivery reviews, dependency syncs, risk reviews, and release planning. Establish rhythms that keep all domains aligned and all blockers visible.
- Stakeholder Communication & Escalation Management: Serve as the primary escalation point for cross-domain execution issues. Translate delivery status, risks, and blockers into clear, concise executive communications.
- Program Risk & Issue Management: Implement and maintain a structured RAID register (Risks, Assumptions, Issues, Dependencies). Lead proactive risk identification, assessment, response planning, and escalation.
- Value Stream Management & Operational Scalability: Own and manage the program value stream, mapping flow from discovery through deployment, eliminating bottlenecks, and tracking customer outcome metrics.
- Program Governance & Benefits Realization: Establish and maintain program governance aligned with PMI standards, including program charters, escalation paths, and decision rights.
- Product-Led Delivery Leadership: Lead a team of Product Engineers with accountability for delivery performance, quality standards, and professional growth.
- Organizational Change Management (OCM): Lead stakeholder impact assessments, change readiness planning, and adoption measurement for new product capabilities.
- AI-Enabled Delivery Execution: Direct the full suite of AI agents for cross-domain program-level work and set the AI-native delivery standard for the team.
Experience
- 7+ years of progressive experience in program delivery, engineering delivery management, or enterprise program management.
- Proven track record of driving delivery velocity and shipping complex multi-component programs.
- Experience establishing delivery governance frameworks, release management processes, and operational cadences.
- Strong background in product management or product-led delivery.
- Experience with dependency management and cross-functional coordination.
- Demonstrated ability managing executive stakeholder relationships.
- Experience with value stream management and production readiness standards.
- Familiarity with AI-assisted delivery tools is a strong advantage.
- Bachelor's degree in Computer Science, Software Engineering, or related discipline required.
Certifications
- PMP (Project Management Professional)
- PMOCP (PMO Certified Practitioner)
- Certified Scrum Product Owner (CSPO) or equivalent certification.