Let Us Introduce Ourselves
We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.
What We Believe In
Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters.
Our team lives by six core values that guide how we work, build, and serve:
- Be Customer Obsessed: We start with our customers and work backward to deliver exceptional value.
- Lead With Speed: We move fast, take smart risks, and stay ahead by acting boldly.
- Don’t Cut Corners: We own our technologies and operations to deliver a high-quality, end-to-end experience.
- Create a Better Us: We simplify, automate, spend wisely, and continuously improve.
- Follow The Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree.
- Grow, Be a Leader: We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team.
If this sounds like a place where you’d thrive, keep reading—your next opportunity might be here.
Join our team and play a key role in protecting our customers and company from fraud. In this role, you’ll review new direct deposit applications, investigate suspicious activity, and verify critical information like bank statements and photo IDs to ensure authenticity. You’ll handle and document fraud cases, support internal and external audits, and collaborate closely with our developer teams as a subject matter expert to help shape secure new features and workflows.
What You’ll Be Doing:
- Review new payroll direct deposit applications to identify potential fraud and ensure compliance with regulatory requirements.
- Investigate risk triggers to determine appropriate next steps and mitigate potential threats.
- Monitor and review suspicious accounts to detect unusual or fraudulent activity.
- Examine bank statements and supporting documentation to verify authenticity.
- Validate customer identities by reviewing and confirming government-issued photo IDs.
- Accurately document and manage reported fraud cases from initial report through resolution.
- Assist with internal and external audits by providing thorough and accurate documentation.
- Act as a subject matter expert for internal development teams to support the implementation of new features and workflows.
- Review and resolve potential OFAC matches to ensure compliance with federal regulations.
Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.
What You’ll Need:
- Experience in risk management, underwriting, or fraud prevention (preferably within the fintech or payments industry).
- Strong research and investigative skills with a sharp eye for detail.
- Excellent verbal and written communication skills.
- Strong time management skills with the ability to prioritize and manage multiple tasks effectively.
- Highly process- and policy-oriented, with a commitment to accuracy and compliance.
- Bachelor’s degree or equivalent professional experience.
- Knowledge of BSA/AML regulations and best practices.
- Must have the ability to handle sensitive customer information securely and adhere to the company’s data protection protocols.
- This role requires sitting or standing for extended periods (8+ hours) while working on a computer.
- Consistent, Reliable High-Speed Internet Access
- Dedicated, quiet workspace free from distractions
Nice to Have:
- Certified Anti-Money Laundering Specialist (CAMS) Certification
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location & Commitments
- Full-time, direct-hire, 100% remote role
- Open to candidates legally eligible to work in the United States
- Not open to applicants residing in: Alaska, California, Hawaii, Washington D.C.
- Core hours: 9:00 am - 6:00 pm ET, Monday - Friday
- Some flexibility is required during busy seasons or critical “right-now” moments
Equal Opportunity
Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
More Reasons to Love Patriot
Great products start with great people—which is why we invest in our team so they can do their best work. In addition to a culture that encourages innovation and ownership, our full-time employees enjoy a comprehensive suite of benefits that help our team thrive inside and outside of work. Learn more about our opportunities and benefits on our Careers page.
Are you ready to take the next step in your career?