About Trase:
Co-founded in 2023 by Joe Laws and Grant Verstandig, Trase Systems is AI, Uncomplicated. Trase empowers enterprise leaders to harness the full potential of AI without the associated complexity and risks. We are an end-to-end solution for deploying, managing, and optimizing AI in the enterprise. Our platform specializes in bridging the “last mile” of AI adoption, unlocking AI's full potential while driving efficiency and significant cost savings. Trase is at the forefront of AI Agent innovation, topping the Hugging Face GAIA Leaderboard for Generalized AI Assistants, ahead of industry giants such as Google, Meta, Microsoft, and OpenAI. We are leveraging our cutting-edge technologies to develop mission-critical agentic applications in complex industries such as Healthcare, Oil & Gas, and National Security.
About the Role:
Trase is looking for a customer-facing Sales Engineer/Solution Architect who can partner with Sales to translate customer needs into clear product use cases, design technical solutions, and build rapid demos that help customers understand what’s possible.
This role blends technical solutioning, product thinking, and polished customer communication. You'll be a key bridge between prospects/customers, Sales, Product, and Engineering.
What you'll do:
- Partner with Sales on discovery calls, technical deep-dives, and evaluations; clarify requirements and success criteria.
- Translate customer problems into product use cases, solution approaches, and scoped implementation plans.
- Explain Trase’s platform and agent capabilities to technical and non-technical stakeholders.
- Build rapid demo mock-ups and proof-of-concepts (including lightweight “cloud code”/scripted demos) to validate workflows and accelerate deals.
- Own and evolve demo assets: reusable scenarios, sample data, reference architectures, and competitive positioning.
- Write clear artifacts: requirements summaries, solution proposals, architecture diagrams, and handoff docs for delivery teams.
- Partner with Product on feedback loops: surface recurring needs, prioritize gaps, and propose roadmap opportunities grounded in customer signal.
- Support delivery handoff: ensure Engineering has the context needed to implement what was sold (and that commitments match reality).
What we’re looking for:
Core capabilities
- Experience as a Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Solution Consultant supporting customer-facing technical sales.
- Strong technical fluency: comfortable fielding technical questions, explaining system behavior, and reasoning about tradeoffs.
- Excellent communication: able to lead conversations, simplify complexity, and build trust with customers.
- Product-minded: can turn ambiguous customer input into crisp requirements, use cases, and prioritized next steps.
Demo/prototyping skills
- Proven ability to build quick demos or prototypes to illustrate solution paths and unblock decisions.
- Comfortable working with APIs, integrations, and configurable product surfaces (and learning new systems quickly).
Collaboration & operating style
- Can work cross-functionally across Sales, Product, and Engineering with strong follow-through.
- Comfortable in fast-moving environments where priorities shift based on customer feedback.
Nice to have:
- Healthcare domain experience (strongly preferred, not required).
- Senior+ experience, with ownership over complex customer engagements.
Success in the role looks like:
- Customers consistently leave technical conversations with clarity and confidence in the proposed solution.
- Deals move faster due to high-quality demos, crisp requirements summaries, and strong technical credibility.
- Product and Engineering receive actionable, well-structured feedback that improves the platform and delivery outcomes.