Role Overview
This role is for someone who runs toward operational excellence and the moments that actually shape how a company works: a well-run performance cycle, an insight that changes how a leader makes a decision, an employee who felt seen because someone followed through.
You are fluent at both ends of the work. You can sit with a manager through a hard conversation in the morning and build the dashboard that contextualizes it in the afternoon. You care deeply about how a remote, globally distributed team actually feels to work in, and you're hands-on with the tools that help People work scale without losing its human edge.
You'll be the operational backbone of the People function and the data layer underneath it. Operationally, you set a high bar for yourself — the details matter to you, and it shows. You'll partner closely with the Head of People, owning a wide surface area independently while knowing when to pull someone in.
Role & Team Impact
As our Senior People Generalist, you'll be a trusted partner to managers and a coach to team members throughout their employee lifecycle. You own the infrastructure and the programs that make the function run well every day.
What You'll Own
Manager and Team Member Partnership
- Be a day-to-day partner for managers across the company on people questions, team dynamics, and coaching needs.
- Partner with the Head of People on employee relations across the team, leading on standard situations such as performance concerns, interpersonal friction, and accommodations.
- Coach managers and team members through tough conversations and people matters.
People Operations
- Own core people processes end to end: onboarding, offboarding, benefits administration, compliance documentation, and HR systems.
- Identify and implement workflow automations and AI tools that create real leverage and resolve problems across People functions.
- Own internal communications across People programs, policy updates, and initiatives, and bring change management experience when processes shift.
People Programs and Enablement
- Own the operational layer of performance cycles: setup, timelines, and completion tracking.
- Build manager enablement resources and serve as the primary contact for day-to-day people questions.
- Own employee engagement end to end: survey administration, data analysis, and driving measurable change from feedback.
People Analytics and Reporting
- Build and maintain people dashboards and trackers.
- Produce insight-led summaries from data to help leadership understand organizational trends.
- Assist the Recruiting team with coordination and candidate experience when needed.
What You Bring
- 5 to 7 years of progressive HR experience in a generalist, HRBP, or hybrid HRBP/People Ops role.
- Sound judgment in employment law and employee relations fundamentals.
- Comfort owning a People Ops stack.
- Strong analytical skills, with fluency in spreadsheets and reporting tools.
- Strong written communicator, comfortable building documentation that scales.
- Hands-on, day-to-day experience using AI tools in HR work.
- Experience supporting globally distributed teams across multiple regions.