About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity
As the Senior Product Manager for Infrastructure Observability (Infra O11y) you’ll be responsible for our most popular Grafana Cloud products that span the infrastructure suite: Kubernetes Monitoring and Cloud Provider Observability. Infra O11y provides our customers with the ability to easily monitor their core services – from our smallest self-serve customers to our largest enterprise customers.
Your primary responsibility will be to help define the vision and ensure the long-term success of Infra O11y, working with your engineering partners to fine-tune product strategy. You will be charting the path forward for net-new product initiatives – like Host Monitoring – balanced with maintaining a strong roadmap and customer satisfaction for our most mature products.
What You’ll Be Doing
- Transform ideas and feedback into a product vision and roadmap.
- Empathize with customer problems in order to collect user needs, requirements, and pain points.
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities.
- Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What makes you a great fit
- A BS/BA in Computer Science, a related field, or equivalent work experience.
- 7+ years of experience in Product Management.
- 5+ years of experience in a B2B SaaS product.
- Experience using or building developer-facing tools, APIs, or platform services.
- Ability to discuss APIs, data models, schema evolution, and distributed systems concepts.
- Experience driving adoption of shared services or platform capabilities across multiple product teams.
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.