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Senior Technical Success Manager - OEM - EMEA

EMEA)

TrulyRemote Verified

Hand-curated global remote job with direct application link

Technical Requirements

APIsIntegration PatternsBackend SystemsEvent-Driven ArchitecturesWebhooksJavaScriptTypeScriptMulti-tenant Architecture

What You’ll Be Doing

  • Own technical relationships with OEM / Embed partners; Serve as the primary post-sales technical partner for embed and strategic OEM customers, supporting them across onboarding, architecture design, product integration, scaling, and upgrades.

  • Guide implementation and architecture decisions; Advise partners on best practices for embedding n8n into their products, including:

    • API integration patterns

    • backend hooks and event triggers

    • authentication and access management

    • workflow execution models

    • multi-tenant architecture considerations

    • system communication patterns between n8n and partner applications

  • Work directly with engineering teams; Collaborate directly with partner engineers to solve implementation challenges, debug integration issues, and ensure production-ready deployments. You will regularly engage in conversations around:

    • APIs and webhooks

    • JavaScript and TypeScript workflow development

    • Infrastructure and scaling decisions

    • Upgrade strategies and version management

    • System architecture tradeoffs

  • Advise on product integration strategy; Help partners determine how n8n should be exposed inside their product, including:

    • Embedding approaches

    • User experience considerations

    • Automation capabilities exposed to end users

    • Security and governance implications

  • Support long-term platform evolution; Guide partners through upgrades, version changes, and architectural evolution, ensuring the embedded n8n platform remains reliable as their product scales.

  • Navigate licensing and commercial models; Act as a trusted advisor on OEM licensing structures, helping partners understand how their product growth and usage patterns interact with n8n licensing. You will help identify when:

    • A contract migration may better align with the partner’s product strategy

    • Usage models should evolve as adoption grows

    • Pricing structures could unlock new product capabilities

  • Communicate business value and ROI. Translate technical implementations into clear business outcomes, helping partners quantify:

    • Operational efficiency gained through automation

    • Product value created through embedded workflows

    • Revenue or differentiation driven by n8n capabilities

  • Run a structured partner operating cadence. Maintain strong engagement through architecture reviews, technical health checks, roadmap syncs, and executive business reviews, ensuring alignment between partner goals and n8n capabilities.

  • Represent partner needs internally. Provide structured feedback to Product and Engineering based on real-world embed use cases, helping shape the roadmap for OEM capabilities.

REQUIREMENTS

💻Strong technical foundation. You are comfortable working directly with engineers and understand modern software architecture. You have experience with:

  • APIs and integration patterns

  • backend systems and event-driven architectures

  • webhooks and system communication patterns

  • JavaScript and TypeScript

  • debugging integration issues across multiple systems

💼Experience with embedded platforms or developer tools. You’ve supported products where one platform is embedded inside another application, or worked with developer platforms, APIs, or integration tooling.

🚀Architecture and implementation expertise. You can help partners make informed decisions around:

  • how two systems communicate

  • multi-tenant architecture

  • upgrade strategies

  • system reliability and scaling

  • workflow orchestration design

🤖 AI and automation literacy. You have a strong understanding of automation systems and modern AI concepts, including how workflows can orchestrate AI capabilities across systems.

  • Experience working with AI-driven workflows or agentic automation is highly valuable.

🤝 Business and commercial acumen. You understand that OEM partnerships involve business model alignment, not just technical implementation. You can:

  • understand a partner’s product strategy

  • reason about licensing structures and value metrics

  • recognize when contract structures may need to evolve

  • communicate ROI to both product teams and executives

🗣 Clear communication across technical and executive audiences. You can confidently switch between deep technical discussions with engineers and strategic conversations with product leaders and executives.

Nice-to-haves

  • Experience with workflow automation platforms, iPaaS, or orchestration tools

  • Experience supporting OEM or embedded software partnerships

  • Background working with developer platforms, APIs, or integration tooling

  • Familiarity with SOAP or similar integration methodologies

  • Experience with AI orchestration, LLM workflows, or agent-based systems

  • Startup or scale-up experience in high-growth technical environments

  • Computer Science or Engineering education, or equivalent practical experience

Senior Technical Success Manager - OEM - EMEA
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