What you’ll own
You will own the client-facing payment journey across Deel’s web and platform surfaces, including:
The end-to-end client payment journey, from setup to successful payment handoff
Payment setup and configuration (cards, bank transfers, billing details, autopay)
Payment permissions and roles (who can pay, approve payments, or change methods)
Automatic and recurring payment flows
Visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees
Your scope typically:
Starts when a client adds a payment method or an invoice becomes payable
Ends once the payment is successfully handed off to the payment orchestration engine
Issues requiring deeper backend handling are escalated to partner teams such as Treasury, PSPs, or Credit Control — with you ensuring the client experience remains clear and coherent.
Typical problem spaces you’ll tackle
You’ll design and improve product experiences that help clients:
Understand and resolve failed or declined payments, with clear root-cause explanations and next steps
Gain confidence in payment status and invoice reconciliation
See which payment method (card or bank account) was used for a given transaction
Set up, manage, and trust automatic and recurring payments
Navigate payment permissions and approval flows with clarity around access and roles
Understand FX rates, processing fees, and charges with transparent, predictable explanations
Your goal is to ensure these questions are answered proactively in-product, reducing confusion, support dependency, and friction at critical payment moments.
How you’ll work
This role is highly cross-functional. You’ll partner closely with teams across:
Payment Orchestration & Automation
PSP Integrations & Routing
Credit Control & Invoicing
Wallets & Transactions
Treasury & Payroll
FinCrime Compliance (verification and compliance-related flows)
Support Operations (escalations and ticket flows)
You’ll operate as a senior individual contributor who can shape strategy, define clear ownership boundaries, and drive alignment across teams — while staying deeply connected to execution.
What success looks like
Clear, intuitive, and reliable payment flows for clients
Fewer failed, confusing, or opaque payment experiences
Strong self-serve payment setup and management
Reduced payment-related support tickets and escalations
High client trust in Deel’s financial UX at global scale
What we’re looking for
Proven experience as a Senior or Staff Product Manager in B2B SaaS or fintech environments
Strong product judgment in complex, regulated, or money-moving systems
Experience owning client-facing workflows built on top of sophisticated backend platforms
Deep empathy for user experience, paired with the ability to reason about technical and operational constraints
Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders
Ability to influence without authority and lead through collaboration
Nice to have (not required):
Experience working on native mobile applications alongside web platforms
Exposure to payments, billing, invoicing, or financial operations products
Why this role matters
Payments are one of the most trust-sensitive moments in Deel’s product. This role directly shapes how clients experience money movement — not just whether payments work, but whether they feel clear, predictable, and trustworthy at scale.
If you enjoy solving complex financial problems through elegant product design and want to work on systems that move real money for global businesses, this role will give you both impact and ownership.