Job Summary:
The Sr SE (Technical Lead) is an experienced individual contributor who leads the delivery of complex features and projects and serves as a technical mentor and coach to other engineers. This role applies extensive understanding of development practices, systems design, and operational considerations to build high-quality, scalable solutions. The Sr SE (Technical Lead) influences technical direction, champions customer-focused decisions, and promotes continuous improvement, quality, collaboration, and clear communication across the team.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
Essential Functions
- Lead the design and implementation of complex features or subsystems, including breaking down work, estimating effort, and aligning plans with product and engineering goals.
- Apply deep technical expertise to solve challenging problems, evaluate trade-offs, and guide architecture and design decisions within a domain.
- Serve as a primary technical owner for one or more services or components, ensuring reliability, performance, security, and maintainability.
- Partner with product management, design/UX, QA, and other teams to shape requirements, validate solutions with users or stakeholders, and ensure customer needs are central to decisions.
- Set a strong example for code quality and testing practices, including robust unit, integration, and functional tests, and enforce standards through thoughtful code reviews.
- Identify and drive improvements in tooling, processes, and system design that increase engineering effectiveness and product quality.
- Mentor and coach junior and mid-level engineers through pairing, feedback, design reviews, and sharing best practices to grow the team’s capabilities.
- Provide technical input into staffing, team composition, and sequencing of work to ensure successful delivery of initiatives.
- Actively contribute to incident response, root-cause analysis, and follow-up actions to improve system resilience and customer experience.
- Communicate expectations, priorities, and technical concepts clearly to diverse audiences, adapting depth and detail as needed.
Minimum Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field; or equivalent combination of education and experience.
- Typically 7 years of professional software engineering experience.
- Proven experience leading the design and delivery of complex features or projects within a production environment.
- Strong expertise in one or more relevant technology stacks, including experience with distributed systems, APIs, data storage, and cloud services.
- Demonstrated ability to set and uphold coding, testing, and operational standards across a team or domain.
- Experience mentoring other engineers, providing actionable feedback, and helping shape technical growth plans.
Preferred Qualification
- Experience contributing to or influencing system-level architecture across multiple services or applications.
- Demonstrated track record of leading cross-team initiatives, technical spikes, or proof-of-concept efforts that de-risk complex projects.
- Experience with observability practices (logs, metrics, traces), SLOs, and designing systems for reliability and operability.
- Background in regulated or compliance-sensitive environments (e.g., healthcare, financial services), including secure coding and data protection practices.
- Active participation in technical communities, thought leadership through talks, blogs, or internal knowledge sharing.
Working Environment / Physical Demands
- 100% Remote
- Activities require a significant amount of work in front of a computer monitor.