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The Customer Research Agent will monitor customer support interactions to ensure compliance with company policies and maintain high service standards. The role involves analyzing support data to provide feedback to agents, identifying performance trends, and creating actionable quality reports. Candidates are expected to collaborate with support teams to imp...
Our client, Call Power, an international online gaming company, is seeking a Customer Support Representative to manage and resolve customer inquiries primarily through live chat and ticketing systems. The role requires delivering a premium customer experience specifically for the Spanish-speaking market, acting as a bridge between customer needs and technica...