The Enterprise Customer Success Manager will serve as a strategic partner to major clients, focusing on maximizing product adoption, retention, and long-term satisfaction. Responsibilities include managing the entire customer lifecycle, from onboarding and training to renewal negotiations and upsell opportunities. The role requires proactive health monitorin...
HubSpotChurnZeroSubscription ManagementCustomer Success FrameworksB2B Account ManagementCybersecurity Industry Knowledge
This remote Mid-Market Customer Success Manager position at Teramind involves serving as a strategic partner and trusted advisor to key customers, ensuring they maximize value from solutions through increased adoption, retention, and advocacy. Responsibilities include building strong relationships, driving product utilization via training and strategic revie...
Teramind is seeking a QA Lead - Release and Automation to drive testing efforts and ensure software quality, with a strong focus on automating release validation. This role involves leading and mentoring a team of QA engineers, designing robust AI-based automation frameworks, and advancing the overall QA strategy towards CI/CD. The ideal candidate will posse...
Teramind is seeking a Senior Manual QA Engineer passionate about ensuring product quality for web and desktop applications. This role involves planning and executing various types of testing, improving QA strategy within a CI/CD pipeline, and collaborating closely with developers. The ideal candidate will have over 5 years of QA experience, solid SQL skills,...
Teramind is seeking a Chief Marketing Officer to lead its global marketing function, encompassing strategy, brand, demand generation, product marketing, content, and field/partner marketing. This executive will be crucial for driving pipeline and revenue growth, building a world-class marketing organization competitive in the enterprise cybersecurity and wor...
The Principal, Technical Partnerships (Security & Compliance) at Teramind will be responsible for the end-to-end development of strategic partnerships with security, compliance, and IT vendors. This role involves building and maintaining relationships with partner organizations, coordinating cross-functional execution, and driving integrations from agreement...
Teramind is seeking a Principal, Technical Partnerships to lead the development of strategic technical integrations across various platforms including IT automation, cloud providers, and data infrastructure. This role involves building and maintaining relationships with partner product and engineering teams, defining joint value propositions, and driving par...