About the Role
The Administrative Agent supports client transactions in the group life and disability sector of an insurance company. This remote role is focused on managing member data, ensuring accuracy, and maintaining productivity standards in a team-oriented, supportive environment.
Primary Tasks and Responsibilities
- Upload documents to member files.
- Enter data into member files.
- Generate barcodes to catalog documents.
- Perform all tasks related to sorting information relevant to members.
- Perform critical evaluation of received data to identify errors, inconsistencies, and omissions.
- Meet productivity standards according to the learning curve.
- Navigate through various internal tools to validate the feasibility of transactions.
- Assist with special projects as requested by supervisors or team leaders.
Competencies
- Strong, clear, and effective English and French written and verbal communication skills.
- Attention to detail and accuracy.
- Exceptional team spirit and proactivity.
- Exceptional time management and multitasking abilities.
- Analytical mindset.
- Remaining positive and persistent.
- Flexible, reliable, and trustworthy.
Required Education & Experience
- High school diploma or equivalent.
- 1 year of administrative experience (preferred).
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, SharePoint, PowerPoint).
- Comfortable with technology and possess good typing speed/accuracy.
- Fluency in French and English (spoken and written).