About Medallion
At Medallion, we believe healthcare teams should focus on what truly matters - delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.
The Role
We're looking for a Director of Engineering to lead Payer Enrollment, the teams that get providers enrolled with insurers so they can see patients and get paid. Enrollment is Medallion's largest and fastest-growing opportunity and the most direct line between our software and a customer's revenue. You'll report to the CTO and own enrollment as a business, spanning the customer-facing product, submission systems, and automation layer. You'll be measured by enrollment times, application success rates, and the efficiency of the workflow orchestration.
What You'll Do
- Own the enrollment outcome: Run enrollment like a business you own; set goals, monitor success rates, and decide where to invest resources to drive impact.
- Decide what to build: Stay close to customers, operators, and the payer workflow to identify and address the bottlenecks that matter most each quarter.
- Ship, measure, keep what works: Iterate quickly to get changes in front of users and judge them based on real enrollment performance data.
- Make the hard technical calls: Apply sound technical judgment to guide architectural decisions and determine when to prioritize ambitious innovations versus proven solutions.
- Grow the people and the bench: Hire, develop, and mentor engineers and managers to build a stronger, more capable team.
- Partner across the business: Collaborate with Operations, Product, and Applied AI teams to set shared goals and solve complex industry challenges.
What We're Looking For
- Owns business outcomes: Experience running an engineering organization against business metrics rather than just delivery metrics.
- Product-minded: A strong focus on the user experience and the ability to ship products that customers rely on.
- Moves fast: A preference for rapid iteration and delivering value to customers quickly.
- Develops talent: A proven track record of hiring, growing, and retaining high-performing engineering talent and managers.
- Earns technical trust: Ability to command the respect of senior engineers through sound judgment despite not being in the codebase daily.
- Comfortable in the mess: Enthusiasm for working within complex, regulated, and operations-heavy domains.