The Opportunity:
As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and business objectives. You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes clearly to customers, senior leadership, and cross-functional partners.
Product Managers work closely with Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, and GTM to build and ship products that meet the needs of our very technical customer base.
What You’ll Be Doing:
As the Director of Product for Data Collection, Transformation, and Ingestion, you will lead the product strategy for the systems and experiences that help customers generate, collect, transform, and ingest telemetry data into Grafana Cloud. This role will shape one of the most foundational parts of Grafana Cloud: how customers send us data, how we help make that data usable, and how we turn this foundation into a differentiated product experience.
- Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud.
- Partner closely with senior R&D leaders to align product and technical strategy across teams, make clear tradeoffs, and ensure the roadmap balances customer value, platform leverage, operational excellence, and business impact.
- Use customer research, product analytics, competitive insight, and business context to identify the highest-impact problems to solve.
- Define how AI should influence this domain, including how it can help customers instrument applications, configure collection, transform telemetry, control cost, and troubleshoot ingestion issues.
- Build strong relationships with customers and prospects, especially technical buyers and observability practitioners.
- Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning.
- Coach and develop Product Managers, helping them strengthen their product judgment, strategic thinking, and ability to drive high-quality outcomes.
- Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters and how their work contributes to Grafana Labs’ success.
What Makes You a Great Fit:
- Significant Product Management experience, including leading product strategy across multiple teams or complex technical workflows.
- Experience directly managing Product Managers, including coaching, performance management, and career development.
- Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, or high-scale databases.
- Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products.
- Strong customer empathy and strategic judgment, with the ability to translate complex customer problems into clear product strategy.
- Strong cross-functional leadership and communication skills, with experience influencing Engineering, Design, and executive stakeholders.
- The ability to create clarity in ambiguity and operate effectively in a globally distributed, remote-first environment.
- A BS/BA in Computer Science, a related field, or equivalent practical experience.