The Role
We’re hiring an Expansion & Partnerships Associate based in the Asia-Pacific region to join our Global Expansion team.
This role is pivotal in strengthening insurer partnerships, supporting governance across our broader Asia-Pacific region, and ensuring expansion excellence as we expand into new markets. You’ll be on point for partner governance meetings, driving relationship depth, and coordinating Business Continuity Planning (BCP) with our broker partners alongside the exciting task of building new carrier relationships
This is a unique opportunity for someone with deep knowledge of the Asia-Pacific employee benefits landscape, particularly Singapore, Indonesia, Malaysia and Australia, who thrives at the intersection of partnerships, commerciality, operations, and strategy, helping Kota scale its benefits footprint across the region while ensuring our partnerships remain resilient and high-impact.
What You’ll Do
New Carrier Relationship Development: Identify, engage, and contract with insurance carriers and brokers across the Asia-Pacific region, expanding Kota's in-country proposition availability through like-minded, commercially-aligned partnerships.
Relationship Building: Act as a key liaison with broker partners, supporting deeper, long-term collaboration and alignment, ensuring that they meet our service level expectations.
Market Expansion Support: Research providers, ecosystems, and regulatory environments across the Asia-Pacific region to inform market entry strategy and partner selection.
Operational Excellence: Maintain accurate records, dashboards, and reporting to keep stakeholders aligned and informed.
Knowledge Management: Develop and refine playbooks, processes, and best practices to ensure scalable growth.
Post Launch Reviews: Gather partner and client feedback, distilling lessons learned into actionable improvements.
Business Continuity Planning: Help design, document, and operationalise BCP frameworks to safeguard service delivery across markets.
Partnership Governance: Coordinate and participate in partner governance forums, ensuring actions, risks, and outcomes are well-documented and tracked.
About You
Fluent in English (written and spoken); additional languages would be a plus.
Excellent relationship-building skills, with experience supporting partner-facing initiatives.
5+ years’ experience in employee benefits, pensions, or insurance in the countries mentioned above, ideally in consulting, brokerage, or benefits administration. Wider Asia-Pacific experience is a plus.
Strong understanding of one of the local countries mentioned above’s benefits ecosystem, including mandatory statutory benefits, supplementary private benefits, and the country's relevant regulatory framework.
Relevant professional qualifications in Employee Benefits Consulting, Business Administration or HR/insurance specialism
Highly organised, detail-oriented, and reliable with strong follow-through.
Proactive and curious, comfortable taking ownership and asking the right questions.
Strong written and verbal communication, with an ability to simplify complexity for stakeholders.
Analytical mindset with confidence in handling data and market research (Excel/Sheets).
A team player who thrives in fast-paced, high-growth environments.
Our Values
Care Deeply – Deliver excellent experiences.
Integrity – Stay true to our why and how.
Fearless – Challenge the norm every day.
Raise the Bar – Push past good enough.
Ownership – Ask why, solve the problem, be an owner.
Kota Benefits
Comprehensive Health Insurance
Workplace Pension with matched contributions up to 5%
WFH stipend to support your home office needs
Generous Paid Time Off – work hard and recharge fully
Annual company-wide offsite + dedicated team offsite