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NewCRM Manager

TrulyRemote Verified

Hand-curated global remote job with direct application link

Technical Requirements

CRMSegmentationUser RetentionLifecycle ManagementGamification ToolsBonus SystemsLoyalty SystemsData Analysis

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

  • Design and optimize CRM strategies focused on retention, LTV, and user engagement;
  • Develop and maintain advanced segmentation frameworks and lifecycle logic;

  • Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation;

  • Configure and optimize loyalty programs and bonus systems aligned with business goals;

  • Analyze user behavior and CRM performance, providing actionable insights and hypotheses;
  • Contribute to promo planning with a focus on gamified and retention-driven mechanics.

Experience you’ll need to bring:

  • 3–5+ years of CRM experience in the iGaming industry or a similar B2C environment;

  • Strong hands-on experience in segmentation, user retention, and lifecycle management;

  • Proven experience working with gamification tools and bonus/loyalty systems;

  • Data-driven mindset with strong analytical skills;

  • Ability to independently own initiatives and drive them end-to-end.

It's a perfect match if you have those personal features:

  • Strong communication and stakeholder management skills;

  • Proactive, self-driven, and comfortable making high-impact decisions;

  • Highly adaptable and able to work comfortably in a dynamic, fast-changing iGaming environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

NewCRM Manager
Growe Talents
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