Responsibilities
- Develop, maintain, troubleshoot, and enhance Microsoft 365 and Power Platform solutions.
- Support application development using Power Apps, Power Automate, Power BI, Dataverse, and related Power Platform components.
- Develop and maintain .NET-based solutions using C#, ASP.NET MVC, Entity Framework, JavaScript, HTML, and CSS.
- Create and maintain PowerShell scripts to support M365 administration, OneDrive features, SharePoint functionality, automation, and operational needs.
- Customize SharePoint lists and integrate disparate systems using Power Apps and related tools.
- Support configuration and maintenance of Power Platform environments, pipelines, and tenant-level settings.
- Troubleshoot user issues related to Copilot, Power BI, Power Apps, Power Automate, SharePoint Online, OneDrive for Business, Teams, and related services.
- Assist with monitoring Dataverse environments, optimizing data models, monitoring resource utilization, and resolving performance issues.
- Support Proofs of Concept, pilot testing, reference materials, FAQs, knowledge articles, and training content.
- Contribute to bi-weekly and monthly status reporting.
Minimum Qualifications
- Minimum 5 years of experience supporting Microsoft 365 cloud-based services in a large corporate or government environment.
- Strong .NET development skills, including C#, ASP.NET MVC, Entity Framework, JavaScript, HTML, and CSS.
- Experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse.
- Experience with SharePoint Online development and administration.
- Experience developing Power Apps models and customizing SharePoint lists.
- Proficiency creating PowerShell scripts.
- Knowledge of Exchange, Intune, Azure AD, Azure, Teams, OneDrive, and related M365 services.
- Ability to troubleshoot technical issues across the M365 platform and AvePoint Online Services.
- Ability to complete IRS MBI/security onboarding and required IRS security training.
Preferred Qualifications
- Experience with Copilot for Power Apps, Copilot for Power Automate, AI Builder, Microsoft Graph, Purview, Defender, and M365 governance.
- Experience supporting federal government or large enterprise M365 environments.
- Experience supporting incident/task ticket resolution, POCs, pilot testing, and user-facing technical support.
- Experience with data retention, permissions, compliance settings, and enterprise policy implementation.