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NewPayments Monitoring Specialist

TrulyRemote Verified

Hand-curated global remote job with direct application link

Technical Requirements

Advanced ExcelMS OfficeOnline Payments Technical IntegrationsPayment SystemsTransactional SystemsGrafanaTableau

Perfect for those who aim to:

  • Monitor real-time payment traffic in shift mode (including night shift), handling emergency alerts;

  • Reroute traffic fast and accurately according to instructions and the current state of payment providers;

  • Control the quality of cashier setup across regions;

  • Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue;

  • Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.);

  • Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.;

  • Announce critical changes in payment flow, closed shift report.

Experience you’ll need to bring:

  • Experience at the same position or in Fintech\PSP (or candidates without experience but with a desire to learn quickly);

  • English at an Intermediate level; Advanced Excel and other MS Office software user;

  • Understanding of online payments technical integrations, funnels, flows;

  • Experience in written and oral communication with foreign customers or partners;

  • Understanding of payment and transactional systems and services;

  • Experience in working with Grafana and Tableau is a plus.

It's a perfect match if you have those personal features:

  • Attention to details;

  • High level of communication skills;

  • Multitasking, quick task execution;

  • Good team player.

Our clients offer competitive benefits to support your professional and personal growth, including:

  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

Apply, and let your growth journey begin.

NewPayments Monitoring Specialist
Growe
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