About ALX Africa
ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.
Role Summary
The Operations Coordinator, Office of the COO, will provide administrative and coordination support to the team in the COO’s office. This role will ensure that the Office of the COO operates with strong rhythm, follow-through, and attention to detail. The ideal candidate is a reliable operator who is comfortable managing calendars, coordinating meetings, preparing materials, tracking follow-ups, organising information, and supporting day-to-day execution.
Specific Responsibilities
Executive and Administrative Support
- Managing calendars, scheduling meetings, and resolving calendar conflicts.
- Coordinating internal and external meetings, including agendas, materials, logistics, and follow-ups.
- Preparing briefing packs, meeting documents, and supporting materials.
- Supporting travel planning, itineraries, accommodation, and logistics.
- Managing expense submissions, reimbursements, and procurement requests.
Project and Workstream Coordination Support
- Maintaining project trackers, timelines, milestone updates, and status documents.
- Following up with project owners on deliverables and deadlines.
- Helping organise project meetings, workshops, and planning sessions.
- Tracking risks, blockers, and dependencies for escalation.
Communication and Stakeholder Coordination
- Drafting emails, meeting notes, reminders, and internal updates.
- Coordinating communications between the COO's office and functional/regional teams.
- Managing stakeholder lists and distribution groups.
- Supporting the preparation of leadership updates, presentations, and announcements.
Ideal Candidate Profile
- 2+ years of experience in administration, executive support, or project coordination.
- Strong calendar management and meeting coordination experience.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- High level of discretion, professionalism, and judgment.
- Strong proficiency with productivity tools such as Google Workspace, Microsoft Office, Slack, and project trackers.