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Special Projects Lead (Chief of Staff to the COO)

TrulyRemote Verified

Hand-curated global remote job with direct application link

Technical Requirements

Project ManagementGoogle WorkspaceStrategic PlanningOperations ManagementData AnalysisBusiness Operations

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. We provide world-class tech skills training and career acceleration programmes, with a mission to bridge the digital divide, upskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

We achieve this by:

  • Providing young professionals with access to the most in-demand tech skills.
  • Empowering the next generation of technology innovators and business leaders through real-world coursework.
  • Building a lifelong, impactful community of tech professionals.

Role Summary

The Special Projects Lead will serve as a high-trust strategic and operational partner to the Chief Operating Officer (similar to a Chief of Staff). This person will help drive the COO's highest-priority initiatives, ensuring that critical cross-functional work moves from idea to execution with clarity, pace, and accountability. The role requires a structured, resourceful operator who can move fluidly between strategy, execution, stakeholder management, and problem-solving across all business functions.

Specific Responsibilities

Drive strategic projects for the COO

  • Lead or support cross-functional projects across ALX.
  • Translate strategic priorities into clear project plans, owners, milestones, risks, and decision points.
  • Identify bottlenecks, escalate risks, and ensure timely resolution.
  • Prepare project updates, decision memos, and executive briefings.

Strengthen organisational execution and accountability

  • Support the design and management of org-level dashboards, operating reviews, and performance routines.
  • Coordinate follow-ups from leadership meetings and ensure clear ownership of next steps.
  • Support quarterly and sprint planning, retrospectives, and execution reviews.

Support revenue and sustainability priorities

  • Support workstreams connected to fundraising, partnerships, and corporate training.
  • Coordinate cross-functional inputs needed to unlock revenue opportunities.
  • Prepare materials for internal decision-making, partner conversations, and funder engagement.

Enable COO communications and decision-making

  • Prepare briefing notes, talking points, and presentation materials.
  • Conduct research, analysis, and problem-solving on ambiguous business questions.
  • Capture decisions and ensure follow-through after leadership discussions.

Act as a cross-functional connector

  • Build strong relationships with functional and regional leaders.
  • Facilitate alignment across teams with different priorities, constraints, and timelines.
  • Support sensitive or high-priority initiatives that require discretion and strong stakeholder management.

Ideal Candidate Profile

  • 5+ years of experience in strategy, operations, consulting, project management, or business operations.
  • Experience managing complex, cross-functional projects from ambiguity to execution.
  • Excellent structured thinking and problem-solving skills.
  • Strong written and verbal communication skills, including the ability to prepare executive-level materials.
  • Comfort working with senior leaders and influencing without formal authority.
  • Strong proficiency in Google Workspace, especially Sheets, Slides, and Docs.
Special Projects Lead (Chief of Staff to the COO)
ALX Africa
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