About Us
At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.
About the Role
Litify is looking for a QA Engineer to join our Product & Engineering team! This is a high-impact, AI-first role where you will own quality end-to-end within an agile squad. In this role, you will play a crucial part in ensuring the quality of our legal software, which is built on the Salesforce platform. We are actively transforming how QA works at Litify; shifting from traditional manual test execution to an AI-augmented model where AI agents perform initial test passes and human QA engineers focus on reviewing AI-generated results, exploratory edge-case testing, and making critical judgment calls on quality and risk.
You will be the person who drives this transformation on the ground. Your day-to-day will involve reviewing and validating AI test outputs, identifying gaps the AI missed, performing targeted exploratory testing on high-risk areas, and building scalable Playwright automation to reach 80% coverage by end of year.
In this role, you will:
- Review and validate AI-generated test results. Critically assess AI test outputs for accuracy, completeness, and false positives/negatives, applying your domain expertise and judgment to determine pass/fail outcomes.
- Perform execution of manual test cases, targeted exploratory and edge-case testing. Focus human testing effort where it matters most: complex workflows, boundary conditions, integration points, and scenarios where AI coverage is insufficient.
- Own QA strategy and execution for your squad, including test planning, risk assessment, and release readiness decisions.
- Write and maintain automated tests in Playwright, following Page Object Model (POM) design patterns, and expand POM coverage to support a scalable, maintainable automation suite.
- Leverage AI development tools (Claude, GitHub Copilot) as core parts of your workflow to generate test cases, write automation scripts, debug failures, and accelerate coverage growth.
- Report defects, track bugs, and provide clear, actionable suggestions for product enhancements.
- Work closely with development, product management, and delivery teams throughout the entire software development lifecycle (SDLC).
- Collaborate with our Customer Support team to triage complex application issues.
To be successful in this role, you have (required):
- 3+ years of experience in a QA role, with a strong foundation in both manual and automated testing.
- 2+ years of hands-on experience with Playwright (preferred) or strong experience with a modern automation framework (Cypress, Selenium, WebdriverIO, etc.) and willingness to ramp quickly on Playwright.
- Proven ability to create and own test plans, define test strategies, and make risk-based decisions about release readiness.
- Familiarity with Xray or a comparable test management tool integrated with Jira.
- Strong Jira proficiency, including ticket workflows, bug reporting, sprint board management, and defect classification.
- Comfortable working in a fast-paced, highly collaborative, and dynamic Agile/Scrum environment.