Who We Are
Vic.ai is building the future of autonomous accounting using AI. We help finance teams eliminate manual work, increase accuracy, and scale intelligently by transforming one of the most complex and operationally heavy areas of finance: accounts payable.
Our AI-powered platform applies machine learning and automation to invoice processing, coding, approvals, and insights - enabling finance teams to operate with speed, confidence, and control.
Why Work at Vic.ai
At Vic.ai, implementations are deeply technical, highly collaborative, and critical to customer success. This role sits at the intersection of AI, finance operations, and enterprise software delivery. You’ll work with sophisticated customers, complex ERP environments, and AI-driven workflows - helping organizations operationalize automation and change how their finance teams work.
The Role
We are seeking a Senior Implementations Consultant to lead complex, enterprise-level customer onboardings at Vic.ai. Reporting to the Director of Implementations, you will own the technical and operational execution of implementations, ensuring customers are fully prepared to leverage Vic.ai’s AI platform at go-live.
What Success Looks Like in This Role
- Successfully leading complex, AI-enabled implementations with minimal supervision
- Driving strong alignment across technical, operational, and executive stakeholders
- Translating customer requirements into scalable, repeatable implementation approaches
- Identifying risks early and proactively managing dependencies across systems and teams
- Elevating implementation standards, documentation, and delivery quality
- Mentoring junior consultants and contributing to a high-performing implementation team
What You’ll Do
- Design and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai deployments
- Own the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoption
- Partner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines
- Lead technical go-live execution, including project planning, milestones, dependency management, ERP integrations, data ingestion, and AI configuration
- Guide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processes
- Champion implementation quality: Ensure accuracy, performance, and scalability in customer environments
- Mentor and lead: Provide guidance to future junior consultants and contribute to team-wide delivery excellence
What You’ll Need
- 7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred)
- Strong understanding of ERP ecosystems, integrations, and enterprise data workflows
- Proven experience managing complex projects with multiple technical and business workstreams
- Demonstrated ability to gather requirements, define scope, and translate needs into executable plans
- Comfort working with AI-enabled products, automation, and evolving technical systems
- Ability to quickly learn new tools, platforms, and technologies