Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
-
Work closely with business units and technical teams to clarify requests and track task progress;
-
Monitor Grafana boards to assess system performance and detect potential issues;
-
Leverage OpenSearch/Elastic Search for diagnosing and conducting root cause analysis of incidents;
-
Record incidents in JSM/Jira in compliance with established workflows;
-
Handle support tickets, ensuring they are updated regularly and resolved promptly;
-
Escalate incidents when required, adhering to internal protocols;
-
Draft and deliver notifications about scheduled or unscheduled technical activities.
Experience you'll need to bring:
-
Solid knowledge and experience with OpenSearch/Elastic Search and Grafana;
-
Proficiency in Atlassian Jira (ticket management);
-
Experience with PagerDuty or similar systems;
-
Familiarity with Rancher;
-
Understanding the process of logging, managing, and resolving incidents;
-
Understanding of the escalation procedures process;
-
Excellent level of English (verbal and written) - at least B2 level.
It's a perfect match if you have those personal features:
-
Resilience under high-pressure conditions;
-
Teamwork skills with the ability to work independently within their area of responsibility;
- High level of communication;
-
Analytical thinking and a proactive approach to problem-solving.
Our clients offer competitive benefits to support your professional and personal growth, including:
-
Health & Wellness Focus;
-
Global Medical Coverage;
-
Growth Opportunities;
-
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
-
Performance-Driven Rewards;
-
Dynamic Work Environment.
Apply, and let your growth journey begin.