Job Description
CSCI is seeking a Test and Range Scheduling Support Specialist - Range Concierge / Customer Relations to serve as an administrative scheduling coordinator supporting Private Industry Customers in the preparation, coordination, de-confliction, and communication of Test Range Scheduling activities. The successful candidate will coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized skills, in accordance with Government-established priorities, policies, and constraints.
The position supports scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized capabilities, while operating within Government-established priorities, policies, and constraints.
Responsibilities
- Serve as the primary Range Concierge point of contact for Private Industry Customers.
- Coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and skills supporting test activities.
- Review and verify test schedules for completeness, internal consistency, and resource availability.
- Provide recommended schedule adjustments and scheduling options to Government personnel for review and approval.
- Support scheduling activities associated with Drones, Counter-Drone systems, Long Range Fires, and Low-Cost Interceptor test requirements.
- Assist Government personnel in resolving scheduling issues and evaluating scheduling recommendations for feasibility.
- Facilitate communication with Private Industry Customers regarding facilities, instrumentation, data, scheduling timelines, and operational testing constraints.
- Analyze daily, weekly, and projected monthly schedules to identify scheduling conflicts involving resources, facilities, and personnel.
- Develop proposed de-conflicted schedules and alternative scheduling options for Government review.
- Attend daily and weekly scheduling meetings to identify conflicts, discuss scheduling requirements, and present recommended options for resolution.
- Generate accurate daily, weekly, and monthly schedules and resource allocation plans that align with Government-established priorities and constraints.
- Compile and maintain scheduling information received from Range personnel and Private Industry Customers.
- Enter scheduling parameters into Government-designated scheduling systems and update information as directed by Government personnel.
- Coordinate with Government and contractor resource and facility managers to ensure scheduling accuracy.
- Generate and distribute scheduling communications, notifications, emails, and documents reflecting Government-approved schedules.
Minimum Requirements
- Active SECRET Security Clearance required.
- Experience supporting scheduling, coordination, customer service, administrative operations, or resource management activities.
- Ability to analyze schedules and identify potential resource, facility, and personnel conflicts.
- Strong organizational skills with the ability to manage multiple schedules, customers, and competing requirements.
- Experience preparing reports, schedules, correspondence, and stakeholder communications.
- Proficiency with Microsoft Office applications and scheduling systems.
Preferred Skills
- Experience supporting Department of Defense (DoD) test range, training range, or operational test environments.
- Experience coordinating schedules for facilities, equipment, instrumentation, personnel, and other shared operational resources.
- Experience supporting test planning, test execution, range scheduling, or resource allocation activities.
- Familiarity with drones, counter-drone systems, Long Range Fires, or Low-Cost Interceptors.
- Experience in customer relations, customer success, concierge, or stakeholder engagement role.
- Familiarity with Government account registration processes, access procedures, agreements, and onboarding documentation.
- Experience working with scheduling databases, enterprise scheduling platforms, or resource management systems.