You will make an impact:
The Training Specialist will manage and deliver effective knowledge transfer solutions for eClinical and clients. The Training Specialist shall ensure that all client work has met or exceeded client expectations.
Your day to day:
- Manage the overall relationship and expectations of their assigned clients
- Leverage relationship with existing clients to obtain additional business and references for other services by providing high client satisfaction
- Oversight of project management activities for all phases of the project lifecycle, which may include planning, tracking and completion of project deliverables
- Provide consultant services for clients to determine scope of training needs and provide direction in determining the best solutions based on the client's business needs
- Analyze and design training and documentation solutions in the context of the appropriate job roles, responsibilities, business process and procedures for eClinical and clients
- Develop training solutions using authorware tools like Captivate or Articulate
- Deliver training through instructor-led, virtual classrooms, and e-learning formats
- Ensure compliance with eClinical and industry quality standards, guidelines and procedures
- Develop personal training expertise to support the goals of eClinical
Qualifications:
- Bachelor's degree or equivalent work experience preferred
- 2+ years’ experience with instructional design and application of adult learning theory principles preferred
- Demonstrated success assessing needs, developing and delivering effective training and/or documentation solutions and facilitating training sessions (including delivering virtual online training)
- Strong project management experience and team leadership skills including scope management, work planning and work delegation
- Excellent verbal and written communication, knowledge transfer and presentation skills
- Intermediate to expert experience in e-learning development
- Experience with tools such as Captivate, Articulate, WebEx, Adobe Connect, etc preferred
- Proficiency in Microsoft Office Applications (with a focus on Word and PowerPoint)