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Website Experience and CRO Manager

TrulyRemote Verified

Hand-curated global remote job with direct application link

Technical Requirements

HTMLCSSJavaScriptWordPressWebflowGA4CROSEO

The Opportunity

You own the website end to end: the experience, the journey, and the conversion. In healthcare, trust is the first thing a buyer is deciding, and our site is where they decide it. You make it fast, clear, accessible, and persuasive, and you treat every page as a conversion surface to be tested and improved.

You are both strategic and hands-on. You can build a landing page that converts, diagnose why a form leaks, and structure a page so it’s discoverable by search engines and AI assistants alike. You care about what to remove as much as what to add.

What You’ll Own

Website experience and performance

  • Own performance, usability, and consistency across campaigns, landing pages, forms, and conversion paths.
  • Build, maintain, and optimize pages; translate briefs and wireframes into responsive, accessible, high-performing experiences.
  • Manage CMS infrastructure, component libraries, and site governance.
  • Continuously improve site speed, schema, crawlability, and site health.
  • Report out to the marketing team and stakeholders the performance of the site, trends, testing roadmap and results from tests.

Conversion rate optimization

  • Run a disciplined experimentation program across landing pages, forms, CTAs, and flows.
  • Design and execute A/B and multivariate tests; turn behavior and performance data into prioritized changes.
  • Improve conversion across the buyer journey, from first visit through sales handoff, in partnership with Performance and Revenue Operations.

Discoverability across search and AI

  • Optimize structure, metadata, and content hierarchy for traditional search and AI-driven discovery.
  • Partner with content and product marketing so pages are structured for clarity, semantic relevance, and machine-readability.

Site-side analytics and instrumentation

  • Own tracking, tagging, and instrumentation on the web properties so conversion data is trustworthy.
  • Monitor site performance, surface trends and issues early, and report what’s working.

Key Performance Indicators

  • Site conversion rate: Visit-to-lead and lead-to-Demo-Requested, improving against baseline.
  • Technical health: Core Web Vitals, page speed, and accessibility scores at or above target.
  • Experiment throughput and win rate: Number of tests shipped per quarter and the lift captured from winners.
  • Schema coverage, indexation health, and AI-assistant citation rate on priority pages.
  • Friction reduction: Form abandonment and path drop-off, trending down.

What We’re Looking For

  • 3–5 years in web development, conversion optimization, or digital experience management.
  • Working knowledge of HTML, CSS, JavaScript, and modern CMS platforms (WordPress and Webflow knowledge required).
  • Demonstrated CRO and experimentation experience, with results you can point to.
  • Familiarity with modern technical SEO and AI-era discoverability: schema, semantic structure, and site performance.
  • Strong analytics: GA4, heat mapping and session recording, and performance reporting.
  • A strong sense of design, hierarchy, and user experience.

Nice to Have

  • Experience marketing into healthcare or regulated industries; familiarity with HIPAA considerations.
  • Experience with ABM platforms, intent data, personalization, or attribution tooling.
  • Comfort in Figma and close collaboration with design.
Website Experience and CRO Manager
PerfectServe
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