The role
The Brand Studio team at Kit is exceptional at what they do, and right now, too much of their time is going toward managing work rather than doing it. We need a skilled Creative Operations Manager and producer who can take ownership of how creative work gets triaged, scheduled, and executed so the Brand Studio team can stay focused on what they do best.
This role exists to bring structure and flow to a creative team. You'll own the intake and scoping of creative requests across the company, build and maintain a realistic sprint schedule, and keep projects moving by removing blockers, communicating clearly, and making proactive recommendations when priorities shift. You'll also take a systems-building approach to how we plan and schedule work, including building improvements to our internal capacity planning tool so the way we plan gets better over time.
What you'll do
- First Week: Get into Notion and learn how the Brand Studio currently operates. Shadow the intake process and meet your immediate teammates and key stakeholders across the marketing org.
- First Month: Take ownership of request triage and ensure briefs are complete. Shadow sprint planning, then take over running point on it for the second sprint. Keep sprints on track by surfacing blockers early.
- First Three Months: Identify patterns in incoming work and propose additions to the brand asset menu. Begin using Claude Code (or similar) to build improvements to our internal capacity planning web app.
- Ongoing: Continue refining and improving the internal capacity planning web app and sprint planning processes. Take on additional project management tasks as assigned and hold team members accountable to deadlines.
What will S.E.T. you up for success
Skills
- Managing creative or production workflows — intake, briefing, scheduling, and delivery
- Communicating clearly about scope, capacity, and tradeoffs with both creative and non-creative stakeholders
- Running sprint or project planning across multiple concurrent workstreams
- Keeping projects moving in a remote, async environment
- Working fluently in Notion (or a comparable project management tool)
- Comfortable using tools like Claude Code (or similar) to build or improve internal tools
Working hours and location
We're 100% remote with team members across the globe. We work mostly on East Coast time — so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings.