About the Role
Second Front Systems (2F) is seeking an ambitious and motivated Forward Deployed Implementation Engineer to join our mission-driven team. We are a dynamic, fast-growing entrepreneurial company at the intersection of cutting-edge technology and national security, committed to delivering transformative solutions that empower our nation’s defenders. As a Forward Deployed Implementation Engineer you will play a key role in ensuring our Federal customers’ success when deploying on our various GameWarden platforms.
What You’ll Do:
- Serve as a key member of the owning technical aspects of direct customer deployment implementations.
- Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a trusted subject matter expert on the Federal team.
- Identify areas for improvement in our onboarding or customer support processes and engage with product teams to align roadmaps with demand signals.
- Onboard our customers’ apps into GameWarden for security scanning, deployment configuration and development of accreditation products.
- Configure and perform customer deployments in the cloud environments.
- Work with on-premises hardware to prepare and install devices with secure OS and Kubernetes.
Skills You’ll Bring to Our Team:
- Act as a vital team contributor, spearheading the technical execution for direct customer platform integrations.
- Master the technical nuances of our toolset to serve as a high-impact subject matter expert for the Federal division.
- Hands-on experience with AWS, GCP, or Azure (certified or eager to certify).
- Hands-on experience with Linux installation, troubleshooting, and maintenance.
- Hands-on software development, networking, or DevOps experience with cloud technologies.
- Knowledge of DevSecOps tools and practices.
Preferred Qualifications:
- Prior experience in a federal/government-facing solutions architect role.
- Strong track record supporting complex enterprise SaaS customers.
- Cybersecurity knowledge or certifications (e.g., Security+).
- Familiarity with 2F’s tech stack: AWS, Talos Linux, Kubernetes, Docker, Helm, Istio, Git, GitLab, Terraform, relational databases.