About the role
🎯 Your goal will be to build and lead a world-class, AI-native Solutions Engineering organisation that enables n8n to win, deploy, and expand increasingly complex enterprise customers.
To make that happen, you’ll set the strategy, strengthen our technical sales motions, and develop the team that connects our customers, go-to-market organisation, partners, and product teams:
DEFINING THE FUTURE OF SOLUTIONS ENGINEERING
- Build upon and own the global Solutions Engineering strategy, organisational design, and roadmap for the next stage of n8n’s growth.
- Build a clear vision for how the organisation should evolve across mid-market, enterprise, partner, and post-sales motions.
- Translate that vision into a practical sequence of priorities that balances immediate business needs with where n8n needs to be in the short-medium term future.
- Design scalable and AI-native ways of working that increase the team’s impact without relying solely on additional headcount.
BUILDING SCALABLE CUSTOMER AND PARTNER MOTIONS
- Establish differentiated playbooks for scaled mid-market engagements, complex enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments.
- Raise the quality of technical discovery, validation, pilots, and solution design so customers are ready to reach production successfully after signing.
- Create repeatable one-to-many experiences that allow Solutions Engineers to focus their time on the highest-value and most technically complex opportunities.
- Ensure partners and global systems integrators have the technical enablement, materials, and support they need to deliver successful customer outcomes.
DEVELOPING A HIGH-PERFORMING GLOBAL TEAM
- Lead a global Solutions Engineering organisation of approximately 15 people (including 2 Team Leads) and prepare the team to scale significantly as n8n grows.
- Coach and develop our existing frontline leaders, helping them become stronger people managers, technical leaders, and strategic business partners.
- Define what great performance looks like across each Solutions Engineering motion and equip the team with the training, tools, and feedback needed to achieve it.
- Stay close enough to the work to coach through complex engagements, remove obstacles, and help the team execute while the organisation continues to mature.
SHAPING COMPANY AND PRODUCT STRATEGY
- Represent Solutions Engineering as a senior member of the global sales leadership team, bringing a clear technical and customer perspective to strategic decisions.
- Act as a key connection between go-to-market and Product, translating field insights into technically credible and actionable feedback.
- Partner closely with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering to improve the full customer lifecycle.
- Help prioritise the capabilities required to make new products and features demonstrable, deployable, and production-ready for global enterprises.
Requirements
- Senior strategic leadership: You have led a Solutions Engineering, Sales Engineering, or Solutions Architecture function and can operate as a peer within a senior sales leadership team.
- Strong technical foundation: You can engage credibly with highly technical teams and customers across APIs, integrations, architecture, security, deployment, and enterprise systems.
- High-growth scaling experience: You have helped evolve a Solutions Engineering organisation through a period of rapid growth, increasing complexity, and meaningful organisational change.
- Complex enterprise experience: You understand how to support sophisticated, multi-stakeholder sales cycles and large deployments within global organisations.
- End-to-end customer perspective: You have deep pre-sales expertise alongside meaningful exposure to post-sales, partner, or services-led technical engagements.
- Organisational development: You have designed team structures, operating models, and playbooks while coaching managers and developing high-performing technical teams.
- Cross-functional influence: You have worked closely with Product and Engineering and can translate customer requirements into clear, technically grounded insights.
- AI curiosity: You actively explore how AI and agentic ways of working can transform customer solutions, team productivity, and the future of Solutions Engineering.