About Kota
Kota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're making benefits more accessible, valued, and global.
The Role
At Kota, our products are powered by integrations with financial services providers, like insurers and pension providers, that sit at the heart of everything we do. As our Integrations Associate, you’ll help ensure those integrations run reliably day to day while also supporting the addition of new carriers and providers that expand our network and strengthen our offering. You’ll play a key role in monitoring, maintaining, and improving the systems that keep our products connected.
What You’ll Do
- Take part in governance meetings to track how our integrations with carriers and providers are performing, making sure data flows as expected and issues are identified early.
- Help troubleshoot and resolve integration problems as they come up, working with internal teams to keep systems running smoothly and minimise any impact on users.
- Support the onboarding of new insurers and financial providers from setup and requirements gathering to testing and documentation.
- Keep integration documentation organised, accurate, and easy for internal teams to use.
- Work closely with the Benefits, Compliance, Engineering, and Carrier Partnerships teams to share updates and ensure our integrations evolve with the business.
- Proactively look for ways to improve how we manage integrations, identifying recurring issues or opportunities to make processes more efficient and scalable.
What You Can Expect
- Hands-on learning and exposure to real world APIs and fintech systems.
- Guidance, mentorship, and opportunities to build your technical and problem-solving skills.
- A high degree of ownership over tasks, with room to grow into more responsibility.
- Collaboration with multiple teams in a company that values openness, experimentation, and impact.
Requirements
- Genuine curiosity about technology, APIs, and how complex systems connect.
- A problem solver’s mindset with the ability to spot patterns and find efficient solutions.
- Strong attention to detail with the ability to understand how small components fit into the broader system.
- Proactive communication skills to keep cross-functional teams aligned.
- Thrives in collaborative environments, working with both technical and non-technical stakeholders.
- Initiative and a sense of ownership over tasks and projects.
Nice to Haves
- Exposure to financial services, fintech, or insurtech.
- Basic familiarity with APIs, scripting, or software development concepts.
- Experience documenting processes or technical information.
- Project coordination or task management experience.