🚀 What We Do
- Leveraging our expertise, we build modern Machine Learning systems for demand planning and budget forecasting.
- Developing scalable data infrastructures, we enhance high-level decision-making, tailored to each client.
- Offering comprehensive Data Engineering and custom AI solutions, we optimize cloud-based systems.
- Using Generative AI, we help e-commerce platforms and retailers create higher-quality ads, faster.
- Building deep learning models, we enhance visual recognition and automation for various industries, improving product categorization, quality control, and information retrieval.
- Developing recommendation models, we personalize user experiences in e-commerce, streaming, and digital platforms, driving engagement and conversions.
🌟 Our Partnerships
- Amazon Web Services
- Astronomer
- Databricks
🌟 Our Values
Responsibilities 🤓
- 1. Account Management & Client Success
- Campaign Management:
- Serve as customers’ primary point of contact, ensuring their engagement, retention, and satisfaction with our platform.
- Supervise and lead strategic campaigns autonomously, being responsible for the planning and revision of campaigns leveraging our proprietary platform.
- Structure insightful analyses to improve and understand campaigns’ performance.
- Provide reports and identify challenges, opportunities, and recommendations for our customers.
- Work closely with the product team to communicate client feedback, pain points, and feature requests.
- Assist in troubleshooting and resolving tracking, attribution, or integration issues in collaboration with data science and engineering teams.
- Guide and support team members in campaign analysis, reporting, and client communication.
- 2. Team Leadership
- Coordinate the day-to-day work of a small team (1–2 people), helping prioritize tasks and ensuring alignment with client objectives.
- Provide mentorship and support to help team members grow in campaign strategy, analytics, and client management.
- Ensure quality and consistency in deliverables shared with clients.
- 3. Business Strategy
- Expertly troubleshoot and resolve escalated customer issues.
- Have a comprehensive understanding of our customers’ needs and business. Identify growth opportunities and work closely with our product and sales teams to drive renewals and upsells.
- Stay up to date with our latest features and industry trends to continuously add value to clients.
Required Skills 💻
- 5+ years of experience in account management, client success, or digital marketing consulting.
- Experience leading projects or coordinating small teams.
- Strong Excel skills (to be demonstrated).
- Advanced knowledge of paid media optimization (2+ years).
- Ability to analyze campaign data and translate insights into actionable recommendations.
- Excellent communication, problem-solving, and stakeholder management skills.
- Advanced English.
Nice to have
- Experience managing and growing relationships with enterprise-level clients.
- Meta / Google certifications.
- Experience working with AI-driven marketing or optimization platforms.
- Portuguese proficiency (conversational level)
🎁 Perks
- 🌍 Remote-first culture – work from anywhere!
- 🚀 In-Company English Lessons.
- 💪 Wellhub or sports club stipend to stay active
- 🚀 AWS, DBT, Google Cloud, Azure & Databricks certifications fully covered
- 🍕 Food credits via Pedidos Ya – because great work deserves great food.
- 🎂 Birthday off + an extra vacation week (Mutt Week! 🏖️)
- 🤝 Referral bonuses – help us grow the team & get rewarded!
- ✈️🏝️ Annual Mutters' Trip – an unforgettable getaway with the team!