About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.
What this job can offer you
As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.
Offboarding
- Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees.
- Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
- Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements.
- Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
- Liaise with internal and external stakeholders to ensure compliance in offboarding activities and audits, including payroll, legal counsel, government bodies, and trade unions.
- Draft, tailor and administer all termination and supplementary documents with accuracy, ensuring privacy and confidentiality.
- Process offboarding on Remote's internal HRIS platform, collaborating with Customer Success, Legal, Payroll, and Benefits verticals.
- Be the subject-matter expert and respond to internal and external queries on all offboarding matters.
Employee Relations
- Navigate clients through Remote's Employee Relations resources and guides.
- Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations.
- Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters.
- Support clients in understanding progressive disciplinary approaches and documentation requirements.
- Monitor ongoing employee relations cases, ensuring timely follow-up.
- Actively identify opportunities for process improvements, automation, and product development within the employee lifecycle.
Key Requirements
- Experience as a HR Advisor or HR Business Partner, with generalist HR competencies.
- Proven background in managing voluntary and involuntary exits with care, sensitivity, and legal compliance.
- Ability to interpret and apply industrial instruments, analyze complex HR issues, and provide practical solutions.
- Basic understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.
- Excellent communication, influencing, and negotiation skills, with the ability to lead difficult conversations.
- Business-level proficiency in written and spoken English.
- Aptitude to innovate and optimize processes, with a strong focus on automation and data integrity.
- Demonstrates strong automation and AI capabilities and AI fluency.