What this job can offer you
As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity.
The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.
Key Responsibilities
Offboarding
- Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees.
- Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes.
- Lead and facilitate meetings with clients and external employees, including workforce reduction consultations, administrative hearings, and negotiations in separations.
- Liaise with internal and external stakeholders to ensure compliance in offboarding activities, including payroll, legal counsel, and government bodies.
- Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail.
- Process offboarding on internal HRIS platform, collaborating with Customer Success, Legal, and Payroll verticals.
- Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations.
- Actively identify opportunities for process improvements, automation, and product development.
Key Requirements and Characteristics
- Experience as a HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
- Strong background in managing voluntary and involuntary exits with care, sensitivity and legal compliance.
- Ability to interpret and apply industrial instruments, analyze complex HR issues, and provide practical solutions.
- Basic understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
- Excellent communication, influencing, conflict management, and negotiation skills.
- Business-level (advanced) proficiency in written and spoken English.
- Aptitude and appetite to innovate and optimize processes, continuously identifying opportunities for automation.
- Tech-savvy, with the ability to successfully collaborate asynchronously on various tools.
- Demonstrates strong automation and AI capabilities and AI fluency.