About the Role
Supabase's Partnerships function is scaling fast - spanning Technology Partners, Solution Partners, Startups, and Cloud Partnerships. We're looking for a Partner Operations & Systems Lead to own the operational and technical backbone that lets this team move quickly and make decisions with good data.
This is a senior, hands-on role. You'll design the systems, processes, and reporting that the whole partnerships org runs on - and, increasingly, you'll build the internal tools yourself. Supabase is investing heavily in AI-assisted development to move faster than a traditional ops build cycle allows, and this role is expected to be a leading example of that inside Partnerships.
What You'll Own
Systems & Data Infrastructure
- Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals.
- Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance.
- Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions.
Process & Program Management
- Design and run partner onboarding, tiering, and certification programs.
- Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time.
- Run deal-registration and "quarterback" account-ownership processes that keep internal teams aligned on partner-sourced deals.
- Build and maintain the playbooks, SOPs, and enablement materials that let the team scale without you in every meeting.
Internal Tooling & Automation
- Build internal automations that remove manual ops work - e.g., auto-generated partner performance reports, HubSpot-to-Slack syncs, or deal-conflict alerts - using AI-assisted development tools like Claude Code.
- Prototype and ship lightweight internal apps and dashboards (partner health scorecards, RFC trackers, cross-tool syncs) without waiting on a shared data engineering backlog.
- Act as technical owner for partnerships' internal tools: write the spec, build it, test it, ship it, and maintain it.
Reporting & Analytics
- Produce recurring performance reporting on partner-attributed revenue and pipeline influence.
- Own the metrics and KPI framework the partnerships team is measured against.
- Support QBRs and board-level reporting on partnership performance.
What We're Looking For
- 7+ years in partner operations, revenue operations, or a related ops function, including experience designing a program at scale.
- Proven ownership of a partner or revenue tech stack - you've made the build/buy/migrate calls.
- Hands-on fluency with AI-assisted development (Claude Code or similar).
- A point of view on partner economics - rev share modeling, LTV by partner type.
- Experience managing a small team or dotted-line relationships across regions or sub-functions.