About the Position
As a Senior Product Manager at Vetcove, you’ll be at the heart of enhancing and scaling the platforms that power veterinary clinics and their pet parents. You will own high-impact product initiatives end-to-end, from defining strategy and roadmap to execution and post-launch optimization. You will drive cross-functional alignment, lead complex initiatives, and proactively identify opportunities to improve user experience, operational efficiency, and long-term platform scalability.
What You’ll Do
- Drive Product Strategy & Roadmap: Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap.
- Lead Complex Initiatives: Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact.
- Turn Feedback & Data into Action: Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions.
- Optimize Product Performance: Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes.
- Strengthen Cross-Functional Alignment: Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics.
- Elevate Product Documentation & Processes: Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence.
- Ensure High-Quality Delivery: Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability.
- Mentor & Influence: Provide guidance to junior product managers and influence stakeholders across departments to foster strong product thinking throughout the organization.
- Drive Go-to-Market & Enablement: Partner with internal teams to ensure successful launches, create training materials, and support feature adoption across customers and internal stakeholders.
What We’re Looking For
- Experience: A four-year college degree and 5+ years of progressive product management experience, including ownership of complex product areas and demonstrated success delivering strategic, cross-functional initiatives in a SaaS or technology-driven environment.
- Skills: Proven ability to define and execute product strategy, manage multi-quarter roadmaps, lead discovery and experimentation efforts, and partner closely with engineering and design to ship scalable, high-quality solutions.
- Strategic Thinker: Strong track record of setting long-term product vision, balancing short-term wins with long-term platform investments, and making principled tradeoffs.
- Data-Driven Decision Maker: Advanced analytical capabilities with experience defining KPIs, building business cases, leveraging experimentation frameworks, and using data analytics tools.
- Execution Excellence: Extensive experience writing detailed product requirement documents, leading sprint planning and backlog grooming, and managing stakeholder expectations.
- Strong Communicator & Influencer: Exceptional written and verbal communication skills, with experience influencing senior stakeholders and driving alignment across diverse teams.
- Customer-Obsessed: Deep commitment to understanding user workflows, conducting research and interviews, and translating insights into impactful product improvements.
- Tech-Savvy: Strong understanding of technical architecture, APIs, integrations, and system design considerations.