About the Role
Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.
Perfect for those who aim to:
- Develop and maintain user loyalty programs;
- Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards with online and offline rewards;
- Manage CRM bonus campaigns and user communications;
- Monitor campaign performance daily and continuously improve results;
- Analyze user behavior and key product metrics to identify insights and opportunities;
- Segment audiences and build engagement flows across the user journey;
- Collaborate closely with Product, CRM, Marketing, Design, Content, Sponsorship, and Brand teams.
Experience you’ll need to bring:
- 2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry;
- Hands-on experience with CRM platforms (Smartico or similar is a must);
- Strong understanding of user acquisition, engagement, retention, and loyalty in B2C products;
- Experience with user segmentation and basic HTML knowledge;
- Experience working with analytics tools and bonus mechanics (free spins, cashback, deposit bonuses);
- Experience collaborating with cross-functional teams;
- Upper-Intermediate English or higher (Spanish is a plus).
It’s a perfect match if you have those personal features:
- Friendly, professional, and result-oriented mindset;
- Curious, thoughtful, and attentive to details, especially when it comes to user experience;
- Fast, transparent, and effective communication skills;
- Comfortable working with numbers and metrics, or motivated to develop in this area;
- Proactive, responsible, and eager to test new ideas and continuously improve.
Our clients offer competitive benefits to support your professional and personal growth, including:
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.